Well we never said it was brand new. Of course it is ‘pre-loved’. So, its genuinely affordable. But then again, it is used second hand. We procure only genuine branded phones, and verify their authenticity against our proprietary software to ensure there are no cheap knock-offs
Well that would get us into trouble too, you know. we try and keep away from prison cells. That’s why we check the IMEI registration against any FIRs or missing complaints to our ability. And just in case you have a doubt, you can reach out.
You know we are kinda picky while sourcing. And very prompt to reject. We only accept phones which have zero software and Functional defects. You will only see minimal wear and tear on the product from the outside. Phones with camera/hardware defects, etc are rejected by us at the procurement level itself. And after that, we touch only the external parts and after that, we perform an 18 point check to check for any software or hardware defects.
Who can fight fate? Like we procured a damn good phone and checked it in 18 different ways. But, the Saturn in your horoscope is now seeking attention, so your phone just conks off. But you won’t have to pay for the phone to be in working condition again. We have a six month warranty in place to help you. All you need to do is reach out to us with the issue And, if we can’t fix the issue in 14 days, we give you a replacement with the same make/model or a similar one at no cost to you. And this includes the battery.
The Mobile Shop’s warranty does not cover:
- Damage caused by wear and tear, misuse, abuse, rough handling or accidents
- Corrosion, rusting or stains
- Liquid damage
- If any part or parts of the unit are replaced with those not supplied or approved by The Mobile Shop
- Repair or attempted repair by any party other than a The Mobile Shop authorised technician
- Disasters such as floods, fires, winds, earthquakes or lightning
- Damage due to foreign material
- Damage due to exposure to moisture, dampness or extreme thermal environment conditions
- Infestation by insects or vermin
- Any other physical/external damage not mentioned above
- Alien abductions
- Holding the phone while being disintegrated by Thanos
A tracking ID or delivery details will be shared with you on order confirmation via E-mail, Text,Whats app
Broke up with girlfriend A so want to gift it to girlfriend B? No problem. Simply call us and we will do the needful. Unless she lives in North Korea, which is an unserviceable pin code.
You know a dang good USB charger or headphone does not cost a bomb. But when you add a logo, you have to pay the salary of the CEO of the mobile phone company. So, we decided to get you compatible good quality accessories. Checked and certified by us. Without adding the price of the CEOs ticket to Bahamas.
Unless you used it like a coffee coaster, it should be fine. There are no issues reselling your phone, since you are now the legal owner.
Each box comes with your phone, high quality compatible charger and cable along with booklets for information on your device and its warranty. And a feeling of awesomeness.